The Little Market is a nonprofit organization founded by women to empower women. Join our team to help empower artisans in underserved communities so they can build a brighter future for themselves and their families. We are looking for highly motivated, passionate individuals who are interested in gaining experience in e-commerce, digital marketing, product development, and fair trade. You will work as part of a small team in a fast-paced, collaborative environment.
HELPING TO CLOSE THE GLOBAL POVERTY GAP
EMPOWERING WOMEN
SUPPORTING SMALL BUSINESSES
preserving traditional techniques
Humble beginnings. Global Outlook.
The Little market creates market access for hundreds of artisan women worldwide. By selling items made by people in marginalized communities, we are able to support economic empowerment of artisan women worldwide.
We envision a world in which all women have the opportunity to earn a dignified income and all consumers have the opportunity to purchase ethical products.
our team is passionate about women’s equality, global human rights + protecting the environment
WHERE you FIT IN
Main office
Retail stores
Warehouse + Distribution
internships + Volunteering
HELPING TO CLOSE THE GLOBAL POVERTY GAP
EMPOWERING WOMEN
SUPPORTING SMALL BUSINESSES
preserving traditional techniques
We currently do not have any open positions, but we are always accepting applications and looking for qualified candidates who share a commitment to our mission.
Please submit your cover letter + resume with the name of the position you are interested in the subject line of your email to opportunities@thelittlemarket.com
executive assistant
full-time | temporarily remote
Reporting directly to the CEO, the Executive Assistant serves as the primary point of contact and the liaison for all internal and external affairs related to the Chief Executive Officer of The Little Market. Primary responsibilities include scheduling and coordinating meetings, providing project management support, assisting with communications and outreach, managing gifting and thank you processes, and providing administrative assistance.
RESPONSIBILITIES
- Acts as liaison with staff on behalf of the CEO.
- Handles information inquiries and informs the CEO of any deadlines and urgent turnarounds.
- Composes and prepares correspondence; responds timely to emails on the CEO’s behalf.
- Schedules and coordinates work-related calls and meetings, including sharing dial-information and calendar invites with participants, and making reservations as necessary.
- Confirms meetings, calls, interviews 24 hours beforehand and notifies CEO of cancellations. Attends meetings and takes minutes as necessary.
- Collaborates closely with the CEO on follow up and action items, to ensure timeline and thorough responses.
- Supports engagement and outreach with the organization's Council and greater community. Communicates directly with external parties, including Council members, influencers, celebrities, and donors.
- Prepares gifts and thank you notes, including ensuring accurate management of inventory. Updates invitation lists for events, and follow up, including thank you packages.
- Communicates with external parties, including council, influencers, celebrities, and donors.
- Updates records in the CRM database, ensuring information is recorded accurately.
- Provides staff with necessary briefing documents with details pertaining to partnerships, major campaigns, and outreach.
- Supports management of CEO’s Instagram feed using Planoly in order to highlight the organization, including creating Instagram Stories to showcase behind the scenes.
- Assists with planning and preparation for events, press interviews and meetings, coordinating with various parties to oversee execution and follow-up.
- Supports other areas of operations as needed, including but not limited to special events, inventory in warehouse, product transfers, retail support when there are call-outs.
- Performs all other duties assigned.
QUALIFICATIONS
- 1+ years of relevant work experience.
- Ability to lift 25 lbs. and above for deliveries.
- Solid experience in Microsoft Office (Word, Excel, etc.), iCal, and Google Docs.
- Strong organizational skills that reflect ability to juggle multiple tasks simultaneously with excellent attention to detail.
- Clear communication skills (speaking, written, and active listening).
- Proactive hard worker who works well independently Professional and strong interpersonal skills.
- Excellent project management, time management, and problem-solving skills.
- Partners effectively with various people and organizations.
- Adaptable and willing to cross-train and work in other areas as needed.
- Flexible work schedule (i.e. nights, weekends, and holidays).
- Interest in fair trade, social justice and women’s rights.
- Professional and polished communication style.
- Maintains professionalism, confidentiality and discretion in all activities.
How to apply
Please send the following information to opportunities@thelittlemarket.com with "Executive Assistant" as the subject of your email.
- Resume
- Cover letter
- Names and contact information (email or phone) for three references
- Only complete applications will be reviewed. Due to the large number of applicants, only short-listed candidates will be contacted further. When you submit an application, please indicate your availability in your email.
- (No phone calls, please)
Director of Operations
full-time | temporarily remote
To help manage our growing online marketplace and retail store, TLM is hiring its first Director of Operations. Part of the leadership team, the Director of Operations will report to the Executive Director and be responsible for creating and enhancing internal processes and infrastructure that will allow TLM to source new products, manage inventory, and create efficient and effective systems for order fulfillment and distribution. They will provide operational guidance and strategic support for all areas of the organization, including e-commerce, warehouse, retail, sales, and programs. With a combination of business acumen and values alignment, the Director of Operations will play a critical role in overseeing a function central to TLM's ability to fulfill its mission to source and sell ethically made products by artisan women from around the world.
RESPONSIBILITIES
- Evaluate the effectiveness of programs and systems, including inventory management, CRM, project management, and accounting software; ensure seamless integration; review annual renewals; make recommendations for changes and improvements; oversee implementation and training
- Employ a systems approach for all operations functions within TLM, including retail, e-commerce, and warehouse, ensuring that best practices are followed and are in line with industry standards
- Enhance systems for tracking, reporting, analyzing and forecasting operational functions
- Provide strategic support and analysis for new initiatives and areas of growth for TLM
- Ensure compliance with all local, state and federal guidelines and safety protocols
- Maintain continuous lines of communication across all departments, keeping the leadership team informed of critical issues
- Support sustainability and eco-conscious solutions across all aspects of TLM
QUALIFICATIONS
- Bring at least five years of experience in operational or administrative roles.
- Demonstrated success in developing, implementing, and continuously evaluating operational systems that are efficient and cost effective.
- Have experience within a fast-growing organization with a retail or inventory component; experience with fulfillment, including purchasing, processing, shipping, and sales would be ideal but not required.
- Have a proven track record of thinking strategically, translating plans into action, and exhibiting excellent judgment and integrity.
- Have outstanding planning and project management skills with the ability to positively engage others in completing projects and processes with strong results, high quality and on time.
- Have experience as a manager, leader and team player, bringing a sense of creativity, collaboration, an entrepreneurial spirit and action-orientation.
- Have excellent relationship-building skills with an ability to work with a variety of internal and external stakeholders.
- Are comfortable working independently in a fast-paced environment and can prioritize and multi-task comfortably.
How to apply
To express interest and apply to this role, please visit: https://talent-profile.koyapartners.com/search/4253
Director of human resources
full-time | temporarily remote
Our team is seeking a Director of Human Resources to oversee all aspects of the HR and organizational development functions, providing strategic leadership in response to HR needs throughout the organization. Part of the leadership team, the Director of Human Resources will report to the Executive Director and work in collaboration with senior leadership, creating effective policies, procedures, and systems that will support staff in all areas of the organization. A passionate and values-driven leader, the Director of HR will play a central role in supporting TLM's team to deliver on their mission to source and sell ethically made products by artisan women from around the world.
RESPONSIBILITIES
- Promote a culture of high performance and continuous improvement that values learning and a commitment to quality
- Foster a sense of belonging, engagement, and excellence across all departments and teams, empowering employees to take initiative, provide feedback, and achieve goals
- Lead company-wide programs and practices that celebrate every team member and encompass team values of compassion, diversity, education, empathy, empowerment, integrity, mission-focus, passion, and well-being
- Serve as a resource and partner to all employees
- Manage employee recruitment and retention activities and processes, including the creation of job descriptions; candidate recruitment, screening, and offer negotiations; conducting new hire orientations; developing ongoing training activities; and overseeing the implementation of effective performance evaluations
- Manage and oversee the day-to-day administrative functions, implementing appropriate HR systems; leverage technology to support efficient and effective management of HR information and data
- Conduct period benchmarking to ensure pay equity and align with market trends
- Advise leadership on staffing, policies, benefits, and training questions; counsel and coach managers on employee relations and job performance issues
- Ensure The Little Market offers a generous and appropriate set of benefits that value the needs of their employees; lead the selection of benefits carriers, brokers, and policies; conduct benefits orientation and training for employees; oversee the administration of all health and fringe benefits; serve as the primary contact with external benefits providers
- Ensure up-to-date and complete HR files through periodic internal quality management reviews
QUALIFICATIONS
- Bring at least five years of experience in human resources, with the ability to draw on experience and knowledge across many facets of the function, including employee recruitment and retention, performance management and professional development, benefits, employment law, and HRIS management.
- Previous experience in a retail or e-commerce setting is considered highly beneficial.
- Have demonstrated success in developing, implementing, and continuously evaluating human resources policies and systems that support the mission and values of the organization and adhere with all relevant legal and regulatory requirements.
- Effective and comfortable in roles that require both strategic thinking and project management, as well as tactical implementation.
- Experienced in building strong professional relationships, demonstrating excellent interpersonal skills, sound professional judgment, and high levels of integrity and accountability.
- Possess strong communication and computer skills, ideally with experience implementing and/or administering effective HRIS.
- Value relationships and bring a high degree of emotional intelligence to all of your interactions.
- Comfortable working independently in a fast-paced environment and can prioritize and multi-task comfortably.
How to apply
To express interest and apply to this role, please visit: https://talent-profile.koyapartners.com/search/4254
BENEFITS
PAID VACATION + SICK TIME
COMPREHENSIVE HEALTH PLANS
CREATIVE OFFICE WORKSPACE
PRODUCT PERKS + DISCOUNTS
401 k
PAID VACATION + SICK TIME
COMPREHENSIVE HEALTH PLANS
CREATIVE OFFICE WORKSPACE
PRODUCT PERKS + DISCOUNTS
401 k
The Little Market is an Equal Opportunity Employer. The Little Market does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by approbate law. All employment is decided on the basis of qualifications, merit, and business need.