Orders are typically processed and shipped within an estimated 4 - 5 business days. Please note that we do not ship on Saturdays, Sundays, or U.S. nationally observed holidays. All shipping guidelines below are estimates.*

Due to COVID-19 precautions, our current processing time is approximately 4-5 business days. Some mail carriers are experiencing service delays. Please track your shipments for updates.



We’re excited to offer complimentary in-warehouse pickup. Shop our collection at and add your favorites to your shopping cart. Then, head to checkout and select “OC Pickup”. Get ready to pick up your artisan-made goods and enjoy!

orange county

3411 W. Lake Center Dr.

Santa Ana, CA 92704

shipping to alaska or hawaii?

Customers shipping to Alaska, Hawaii, and U.S. territories can check out through our website and select their preferred shipping method. Orders are typically processed in 5-7 business days and shipped within an estimated 7-10 business days. This also includes shipping via Parcel Post to APO/FPO addresses. If you have any questions, please contact our Concierge Team at (800) 404-3300 or

shipping internationally?

Where do we ship?

Find out where we ship here!

carriers + tracking information

We are proud to work with artisans all around the world and are grateful for our international supporters.

International orders ship via FedEx International Economy. The average transit time for international delivery is approximately 4 - 10 business days. However, shipping times can vary greatly depending on your location, the time of the year, and your local postal service. In some cases, it can take up to six weeks for your order to be delivered, depending on Customs.

Please note, international orders do not qualify for expedited shipping.

Tracking information is available in most locations. However, we cannot promise an exact delivery date, as there are no guarantees made by the postal service due to possible delays in Customs.

Prices, customs + fees 

Depending on your region, additional customs charges, fees, or taxes may be due upon delivery. Customers are responsible for these fees and that they are not included at checkout at this time.

Please note all prices are listed in USD, and you will be charged in USD. For an approximate estimation, please review the current exchange rate for your currency.

Returns + exchANges

We do accept returns and exchanges for international shipments. Unfortunately, international orders do not qualify for replacement shipping. For more information, please see our Return + Exchange Policy.

already placed?