Opportunities

The Little Market is a nonprofit organization founded by women to empower women. We sell fair trade, ethically sourced products made by artisans in over 25 countries around the world. Join our team to help empower artisans in underserved communities so they can build a brighter future for themselves and their families. We are looking for highly motivated, passionate individuals who are interested in gaining experience in e-commerce, digital marketing, product development, and fair trade. You will work as part of a small team in a fast-paced, collaborative environment.

The Little Market is an Equal Opportunity Employer. The Little Market does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Full Time Employees are eligible for benefits including PTO, Sick Pay, Paid Holidays, 401k, and Health Benefits. Part Time Employees are eligible for Sick Pay.

Current Openings

OPENINGS AT THE LITTLE MARKET

 

Warehouse Operations Associate

Full Time | Santa Ana, CA

MORE DETAILS


DESCRIPTION

This position is based in our warehouse and will assist with our growing operations to support retail, design trade, corporate gifting, wholesale, and custom sales programs. Responsibilities include pulling product and tagging for weekly retail transfers, pop-ups and special events, supporting customer service, driving product for deliveries and transfers, and assisting our sales program with corporate and customer order fulfillment and account management.


RESPONSIBILITIES

  • Fulfilling orders for sales programs, wholesale accounts and corporate clients, and assisting with gifting and e-commerce order fulfillment as needed.
  • Driving 1-2 days per week to support customer deliveries and product transfers.
  • Assisting with customer service inquiries for sales programs and ecommerce.
  • Supporting the sales team with client communication, and helps to manage sales email accounts, and communicating knowledgeably and professionally to customers.
  • Fulfill sales elements of an order meet the customer’s requirements, including product details, custom hang tags or printed materials, presentation, packing and delivery.
  • Working in the warehouse with Wholesale Operations Associate to fulfill sales program orders and confirm each order is up to The Little Market standards for our clients.
  • Supporting general warehouse order fulfillment for all channels as needed during peak times and holidays.
  • Load and deliver product for Store Locations, Santa Monica Office, and third party vendors or collaborations along with Fedex deliveries, pop up events, and more.
  • Follow Vehicle and Driver Requirements Policy and all driving traffic rules.
  • Accommodate and carefully handle fragile merchandise.
  • Track and document exact shipment arrival and departure times.
  • Assist with receiving, unpacking, providing the numbers for adding to inventory, and tracking shipments.
  • Tag, label, and stockpile merchandise according to size, shape, and type.
  • Box, wrap and pack merchandise in accordance with The Little Market’s procedures and quality standards.
  • Print pick lists, pick product and prepare all orders for shipment including packing and shipping online customer orders and store deliveries.
  • Assist with picking transfer orders.
  • Inform Warehouse Supervisor and/or Operations Manager of all impaired or damaged merchandise items.
  • Operate inventory management tools (for example, ladders, pallet jack, dolly).
  • Participate in bi-annual inventory counts and inventory spot check audits.
  • Support warehouse clean and organized.
  • On occasion, build fixtures and office furniture, as needed.
  • Collaborate regularly with cross-functional teams to improve and optimize processes.

QUALIFICATIONS

  • 1+ years of relevant warehouse experience preferred.
  • Ability to lift up to 40 lbs.
  • Must have your own vehicle with current valid insurance and driver’s license.
  • Great physical stamina and endurance.
  • Self-starter with a strong work ethic and a can-do attitude.
  • Strong interpersonal and communication skills.
  • Impeccable attention to detail.
  • 1+ year of relevant experience in operations, retail, sales or customer service is a plus.
  • Ability to lift up to 25 lbs.
  • Comfortable handling and digesting a large amount of real-time data
  • Strong organization and planning skills – able to work independently and meet deadlines.
  • A high degree of professionalism.
  • Excited to work in a fast-paced and energetic environment.
  • Knowledge of and experience with Microsoft Office Suite including Word and Excel.
  • Flexible work schedule (i.e. nights, weekends, and holidays).
  • Interested in fair trade, social justice and women’s rights.

HOW TO APPLY

Please send the following information to opportunities@thelittlemarket.com with Warehouse Operations Associate as the subject of your email.

  • Resume
  • Cover letter
  • Names and contact information (email or phone) for three references

 

Only complete applications will be reviewed. Due to the large number of applicants, only short-listed candidates will be contacted further. When you submit an application, please indicate your availability in your email.

(No phone calls, please)

your support empowers artisans around the world